diverse group of people

It’s no secret that it takes more than personality to land a job in IT support. After all, even the best of us can’t keep up with changing industry standards.

Fortunately, it’s always a good idea to prepare a resume and cover letter before you start your job search. In fact, with so many job seekers out there applying for these positions, many companies will have already screened and hired candidates based on a well-written resume and cover letter. If you haven’t done this before, here are a few things to remember:

You don’t need to stand out. The goal is to become a viable candidate, not be the first applicant the interviewer sees. Don’t put yourself on a pedestal. Also, be sure to include your strengths and weaknesses.

Show a balance of knowledge.

You don’t want to seem like you don’t know what you’re talking about. By including things like your professional affiliations and expertise, you’ll add an air of authority to your resume. In other words, you’ll show employers that you’re at least professional enough to handle the position.

Get lots of practice. Companies are looking for fresh faces who have experience in their line of work, so why not make use of that? Find a good IT support training course or consulting firm that has classes you can take. It’ll show employers that you’re eager to learn and that you won’t be afraid to ask questions.

Make sure you’re comfortable with your appearance. You don’t want your interviewer to think you look unprofessional. Plus, if you bring in pictures of your attractive, full head of hair, the confidence you exude will instantly change your self-confidence.

Once you’ve had an interview, you can always make an impression on the interviewer later.

This is done through a relaxed atmosphere and conversation. If you make the right impression, the interviewer will feel more comfortable approaching you to further discuss the position. Remember, many companies prefer to interview several candidates over one or two, so you’ll be assured of getting a call back soon.

Follow up with your interview. Many employers won’t really consider an interview a success unless they get a follow up call. Include a brief message that outlines your expectations from the call, such as how your company would be helpful with information to find you a new job, and include a phone number you can use to contact them again if you need any help.

As mentioned earlier, you don’t need to be brilliant to be successful in IT support. Just stay focused on the basic skills necessary to get started. Be certain that you’ve accomplished them. Also, keep the goals of your IT support career in mind.

Lastly, talk to a career counselor about IT support careers.

  • They will give you advice and good advice for your career. After all, they have firsthand experience with it! Don’t hesitate to ask questions, too.
  • Whether you’re going for a career change or to begin a job search, remember the most important factor is to be professionally prepared.
  • Once you’ve gotten the interviewing stage out of the way, it’s time to show that you’re the most capable person for the job.